Meet The Staff

Hospital Administration

Jessica — Hospital Manager

Growing up in the East Bay, Jessica knew she wanted to work around animals from a young age and dreamed of becoming a veterinarian. She started working in the veterinary field as a vet assistant and started at Irving Pet Hospital in 2008, where she advanced from Front Desk Supervisor to Hospital Manager, a position she held here until 2012. She left for a few years to start a family and pursue other interests, eventually graduating with a small business certificate and a basking and pastry certificate. She returned to Irving Pet Hospital as a bookkeeper in 2015.

Jessica shares her home with her wife, daughter Cataleya, and a family of rescue pets that includes Rocky the chihuahua and three cats named Chaos, Trouble, and Havoc. Havoc was brought to our hospital when he was just a few days old and along with the rest of the staff, Jessica bottle-fed him until he was ready to adopt.

When she’s not working, Jessica is a stay-at-home mom to her daughter and enjoys going to Disneyland and other amusement parks, crafting and creating edible works of art for her business Fresh by Jess. She and her wife are also active volunteers in supporting other LGBTQ families through the Dolores Huerta.

Yuumi — Administrative Assistant

Born and raised in San Francisco, Yuumi has a degree in Child Development and taught toddlers to third graders for 13 years before making the switch to the veterinary field. She has loved animals since she was a small child and prior to becoming an employee, she had a cat who was a patient here at Irving Pet Hospital.

When she’s not working, Yuumi enjoys reading, eating, taking naps and chasing after her children.

Kelly — Nursing Manager

A love for science and animals led Kelly to study Animal Physiology at the University of California at San Diego. She says her work at Irving in the veterinary field is a perfect marriage of her two passions.

At home, Kelly enjoys spending time with her 3-legged Persian cat Sasha, and her Shepherd/Husky mix Mollie. A naughty and stubborn puppy at first, Kelly says Mollie helped educate her about canine behavior. Mollie has since turned out to be an awesome companion, and when Kelly’s not working, the two can be found hiking and exploring the outdoors together.


Veterinary Assistants & Technicians

Cindy — Veterinary Assistant

Veterinary Assistant Cindy Lau joined us here at Irving in February of 2012. She supports the healthcare of all our patients by giving injections, administering medications, drawing blood, performing nail trims and ear cleanings and much more. Cindy has a nursing degree from the University of San Francisco.

“I like working at Irving because I feel that our veterinarians care about all our patients in the hospital as if they were their own,” Cindy said.

Cindy has two dogs, Bubba and Summer, and she relaxes away from the clinic by hanging out with friends, working out, playing tennis and basketball and bringing her dogs to the park.

Angeleena — Veterinary Assistant

Growing up with German Shepherds in the small town of Pacifica, Angeleena had a love for animals from a very young age. She’s now a student at Penn Foster hoping to earn her Registered Veterinary Technician certification and specialize in dentistry, behavior, or physical therapy.

When she’s not working, Angeleena enjoys playing fetch, going hiking and to the beach with Lula her Pit Bull and Meeka her German Shepherd. She also likes cuddling her cat Alister, who loves belly rubs!

April — Veterinary Assistant

Born in Daly City, April moved to Pinole in the East Bay area while still in elementary school. Always an animal lover, April is currently attending Skyline Community College where she’ll soon finish her Associate’s Degree.

When she’s not working, April enjoys spending time at the park with her three dogs Leo, Bella, and Tigger. Her pack also includes several hamsters.

Terrence — Veterinary Assistant

Terrence grew up in San Francisco and started working at Irving Pet Hospital after moving back home from college at UC Davis, where he studied animal science. Terrence has always loved animals, but became passionate about the veterinary field after volunteering with them in Central America.

Terrence shares his home with a dog named Bolo who occasionally wakes himself up barking. When he’s not working, Terrence enjoys going to the gym, swimming, and biking around Golden

Teresa — Veterinary Assistant

Teresa was born in Daly City and has lived all over the Bay Area and North Bay. She came to Irving Pet Hospital after doing a college externship here and never left. Teresa was going to school to become a registered nurse when she realized her true passion was animals, and she will soon take her exams to become a Certified Veterinary Technician.

At home Teresa has two dogs named Bear and Sadie who are both playful cuddle bugs. When she’s not helping animals at the hospital, Teresa enjoys listening to music, reading, being outdoors, traveling, and hanging with her family and friends.

Megumi — Veterinary Assistant

Growing up in San Francisco, Megumi always had a love for animals and a passion for working in healthcare. Her goal was to become a veterinarian and she has earned a degree in Animal Science from UC Davis. Her journey eventually took her to a career in nursing but she continues to love working in veterinary medicine.

Megumi shares her home with a sweet, sassy diva of a golden retriever named Nanako, but who is known as Panko (the Japanese word for breadcrumbs) because she’s the same color. She also has a tuxedo cat named Bobby, and spends her off time with her pets and catching up with friends and family.

Hillary — Veterinary Assistant

A native of Portland, Oregon, Hillary says she’s had a passion for animals as long as she can remember. She started shadowing in veterinary clinics at a very young age and hopes to continue to learn and grow in the field.

While she has no pets of her own now, Hillary has unofficially adopted a neighbor’s cat who has chosen to live under a tree in her back yard. When she’s not working, she enjoys making mixed-media artwork, reading, attending personal growth classes, discovering great new restaurants in the city, going to the gym and getting out in nature.

Chris — Veterinary Assistant

Chris grew up in the small town of Agoura Hills, CA, about 30 minutes north of Hollywood, and has had a lifelong passion for animals. He got his job at Irving Pet Hospital by walking in and asking if they had any open positions, and they did!

At home, Chris has a German shepherd named Koda who is exceptionally smart: she knows how to open doors, cabinets, her crate, obeys all commands and is extremely loyal. When he’s not working, Chris enjoys working out, hiking, camping, and spending time with his family, friends and young nephew.

Chiara — Veterinary Assistant

Chiara is a San Francisco native who has always loved animals and decided to become a veterinarian after taking a veterinary class while abroad at the University of Cordoba in Spain.

At home Chiara has an Australian shepherd/English setter mix with dichromatic eyes named Barnegat—but who mostly responds to his nicknames of “Barney” or “Bones”.

Ashley — Veterinary Assistant

Ashley grew up in San Francisco with lots of animals in the house: dogs, cats, birds, frogs, Guinea pigs, and fish. Her decision to enter the animal care field was sparked by her volunteer work at the SPCA, where she saw the many homeless and sick shelter pets needing veterinary care. She came to work at Irving Pet Hospital after being referred by a fellow student while studying animal science at Cal Poly SLO.

Ashley shares her home with two dogs named Chloe and Kuma, Mia the cat, and a bird named Blue Note who is older than she is! According to Ashley’s mom, the bird was quite talkative at one time—but he went silent when Ashley was born. When she’s not working, Ashley enjoys powerlifting, cooking, reading, listening to podcasts, and annoying her dogs with constant affection.

Cynthia — Veterinary Assistant

Growing up in the Mission District of San Francisco, Cynthia always loved animals but it was a bad experience with her own puppy at another veterinary hospital that convinced her to enter the field herself. She realized she wanted to be a voice and protector of animals and be part of a team that truly cared for their well-being.

Cynthia recently lost the dog that was her introduction to the veterinary field, and while she has no pets of her own at the moment, she enjoys giving the love she had for her dog to every one of her patients at Irving Pet Hospital—and to the dogs and cats she pet sits through When she’s not working, Cynthia enjoys going on nice long walks and watching dog movies.

Rachel — Veterinary Assistant

Rachel grew up in Southern California, but moved to San Francisco for college. She originally started her career as a dog groomer, but wanted a change that brought her to EMT school. While the work was fulfilling, Rachel still wanted to care for animals which is what brought her to the veterinary industry.

Rachel currently has a dachshund named Darcy, a black cat named Boudica, and two tarantulas named Eleanor Shellstrop and Dr. Nancy Webster. When she’s not at work, you can find Rachel listening to audiobooks or classical music while tackling a sewing project. She is currently working towards her Master’s in Biology with a focus on Conservation. Rachel loves gummy bears, video games, and making people laugh.

Front Desk Staff

Jenny — Front Desk/Reception

Jenny was actually a client of Irving Pet Hospital before she became an employee. Animal care has been a passion since she lost her first dog to cancer many years ago.

Since that time, Jenny has acquired an animal family that she loves spending time with when she’s not at work. They include Hennessi, her ankle-biting Chihuahua, and a pack of reptiles named #75, Scarlett, Fabio, and Gina. Exploring new places and great restaurants are her favorite pastimes.

Angela — Front Desk/Reception

Growing up the Bay Area, Angela has always had a passion for animal welfare, and it’s the reason why she now works in the field of veterinary medicine.

An advocate of work-life balance, Angela is a fan of tattooing and spends quite a bit of time in body art shops with the artists. She also enjoys play-dates at Lafayette Park with her energetic 7-year-old Maltipoo, and is a regular attendee of the annual Animal Care Expo, where she enjoys the opportunity to use her experience and skills to educate the public and strengthen the human-animal bond.

Nancy — Front Desk/Reception

It was a feisty tabby kitten named Oreo who awakened Nancy’s love for animals when she was a child and realized that she had a responsibility to see that this little one was taken care of. However, it wasn’t until after she graduated from San Jose State University with a degree in business marketing that she realized that she really wanted to pursue animal care, and that she wanted to do it at Irving Pet Hospital.

Even though Nancy is a San Francisco native, she still enjoys exploring her hometown and often spends her time off going on long walks to take in all the sights and sounds of the city.

Megan — Front Desk/Reception

Megan grew upon a farm in the small town of Lockeford, CA where she was surrounded by animals—goats, chickens, lambs, ducks, pigs, dogs, cats, birds, rabbits, rats and more. Of course she developed a great love for animals and since her grandfather was a veterinarian, she spent a lot of time in his clinic working with pets and livestock.

At home Megan has two feline family members: Lilly, who she found in a pizza shop parking lot and Bernie, a seal point mix that she rescued from a field across the street from her house. When she’s not working, Megan enjoys going to the gym, reading mysteries, playing board games and going home to visit her family.

Frappa — Front Desk/Reception

Veterinary medicine is a second career for Frappa, who grew up in the Bay Area wanting to be a veterinarian. She instead got a journalism degree from San Francisco State and moved to Washington, D.C. to work as an associate editor of a national magazine, interviewing celebrities on both coasts. She eventually became disillusioned with the media world and moved back to San Francisco to be closer to family and make a career change. After doing an internship at a rescue farm in Chico, she followed her childhood passion and started working at Irving pet Hospital.

Frappa shares her home with Kona, a white-bellied caique parrot, Wasabi and Rumi, a bonded pair of parrotlets, and J’main, a grey tuxedo cat. In her spare time, she enjoys cooking hearty vegan meals, getting together with family and friends, salsa dancing, wine tasting, and going camping with my fiancé, William.