Meet The Staff

Veterinary Technicians

Jana, Medical Staff Coordinator

Medical Staff Coordinator Jana Carris first joined the staff at Irving Pet Hospital in June of 2010 and has worked in the pet care field since 1999.

Jana says she enjoys being able to not only interact with our many clients, but meeting their pets as well. “I love meeting the clients and their pets and watching them grow and develop over the years,” she says. “I find it very rewarding to help pets and their owners as much as I can.”

At home, Jana has three cats named Sowie, Punk, and Jaden, a dog named Norris, and turtle named Gary. She also enjoys spending time with her family, reading, painting, cooking, and baking, and she says she has a slight obsession with the online video game World of Warcraft, though she does not allow it to affect her life too much.

Cindy, Veterinary Assistant

Veterinary Assistant Cindy Lau joined us here at Irving in February of 2012. She supports the healthcare of all our patients by giving injections, administering medications, drawing blood, performing nail trims and ear cleanings and much more. Cindy has a nursing degree from the Universitry of San Francisco.

“I like working at Irving because I feel that our veterinarians care about all our patients in the hospital as if they were their own,” Cindy said.

Cindy has two dogs, Bubba and Summer, and she relaxes away from the clinic by hanging out with friends, working out, playing tennis and basketball and bringing her dogs to the park.

Ariana, Veterinary Assistant

As a Veterinary Assistant with Irving Pet Hospital, Ariana Dixon’s duties include keeping the kennel area clean, assisting the veterinary technicians when needed, and exercising dogs. She started working at the hospital in January 2013.

“I love working at Irving Pet Hospital because the people I work with are great,” she said. “They really care about the animals — everyone makes sure the animals are well taken care of.”

When not at work, Ariana keeps herself busy caring for seven dogs (Puff, Hennessey, Prince, Taco, Paco, Jezibelle, and Kella), three cats (Gray, Cinda, and Jack), and two birds (Rio and Rainbow). She enjoys spending time with her family and animals, as well as camping, fishing, hiking, swimming, and watching movies.

Erica, Veterinary Assistant

Erica Augusta joined Irving Pet Hospital in September 2015. Her responsibilities as veterinary assistant include checking in patients and clients, charging out, getting charts prepared and booking appointments. As a people and pet person, Erica’s favorite part of the job is interacting with clients and their pets.

“I like working at this hospital because I can tell everyone genuinely cares about the wellbeing of our patients,” Erica says. “I like seeing an owner leave happy. Knowing we helped them makes me feel good.”

At home, Erica has a 2-year-old pit bull named Oreo and a 10-month-old pit bull named Blue. She and her dogs walk in the park each morning, and Erica loves going to the beach with them when the weather is nice. In her free time, Erica enjoys reading, watching movies, spending time with family, camping, fishing, rock climbing, snorkeling, traveling, cooking, watching the sunset and sunrise, exploring new things, shopping, writing short stories (and something doing absolutely nothing!)

Arica, Veterinary Assistant

Arica Nader joined the animal care team at Irving Pet Hospital in October 2015. A self-described “wooer,” Arica’s favorite part of the job is interacting animal, especially puppies! She is also responsible for taking patient histories, assisting in treatments and talking with clients. Arica has a bachelor’s degree in psychology and is interested in pursuing a veterinary degree.

“I enjoy meeting and getting to know clients,” Arica says. “Since I am new to the veterinary field, I love that my coworkers and the doctors teach me so much.”

At home, Arica has a 4-year-old Australian Shepherd mix named Tiny. She and Tiny enjoy playing Frisbee. In her free time, Arica also enjoys dancing, watching movies, going out with her friends, cooking, shopping and going to the park.

Practice Manager & Front Desk Staff

Lourdes, Practice Manager

Lourdes Llanes is Irving Pet Hospital’s Practice Manager, and has been a member of the Irving Pet Hospital staff since June of 2010. Though this is her first time working in the animal care field, she is an active member of the Homeless Cat Network and the American Society for the Prevention of Cruelty to Animals.

Asked what she enjoys most about her work, Lourdes says “Our clients are always eager to share pictures of their ‘family members,’ which makes me feel like we’re part of the family too. I also like how when a pet comes in for its first visit it is like a scared baby, but later when he or she comes back they want to play and know that we may have a treat for them.”

Lourdes has two Red Eared Slider Turtles named Bonnie and Clyde. Her interests include hiking, snowboarding, baking, flag football and photography.

Oliva, Receptionist

Bio coming soon.