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He/HimYoki has spent over 20 years in customer service and brings a wealth of experience and warmth to the front desk at Irving Pet Hospital. Originally from the Philippines, he studied Business Management at the University of Perpetual Help before moving to California. His love for animals grew after meeting his wife, who works in … Read moreYoki – CSR
He/HimHenry joined the team in April 2024. His journey into animal care started in college with dog walking and eventually led to working in veterinary medicine. A pivotal moment for him was when he was cat sitting and had to provide emergency care for a sick cat. He realized then that he wanted to work … Read moreHenry – CSR
He/HimBrandon Hong joined our team as a CSR/Vet Assistant in July 2024. He holds a B.S. in Neurobiology, Physiology, and Behavior from UC Davis, where he developed a deep passion for animal care during his internships at the UC Davis Veterinary Medical Teaching Hospital. Prior to working in veterinary medicine, Brandon gained valuable experience as … Read moreBrandon – CSR/Vet Assistant
She/HerKaytlyn grew up in a small farming town in Northern California and developed a passion for animals at a young age. It wasn’t until highschool that she finally got a pet of her own, a husky/malamute mix named Leia, and she realized dogs are her true passion. Kaytlyn started out grooming dogs and then transferred … Read moreKaytlyn – Customer Service Representative
She/HerDeena was born in Daly City, CA, and is currently studying respiratory therapy at Skyline College. Her grandmother had seven Doberman Pinschers when Deena was growing up, so she has always loved big dogs. Two years ago, Deena adopted a Border Collie mix named Nala from the San Francisco SPCA. A first-time adopter, she quickly … Read moreDeena – Customer Service Representative
She/HerVeterinary medicine is a second career for Frappa, who grew up in the Bay Area wanting to be a veterinarian. She instead earned a journalism degree from San Francisco State and moved to Washington, D.C., to work as an associate editor of a national magazine, interviewing celebrities on both coasts. She became disillusioned with the … Read moreFrappa, Dip. CMA PBC – CSR/ Certified Bereavement Counselor
